Versand / Rückversand

SHIPPING TIMES

Delivery time is 6–12 business days (Monday to Friday) after payment has been received.

SHIPPING COSTS

Austria: €6.99
Germany: €4.99
Switzerland: €8.50
Zone 1: €7.99
Zone 2: €10.49
Rest of the World: Flat rate €14.99

FREE SHIPPING

Free shipping on orders over €200.00 within Germany, Austria, Switzerland, and Zone 1.

RETURNS

You may return your order within 14 days of delivery.

Simply send an email to dietolivehelp@hotmail.com with your order number and the items you wish to return, or submit your return request here:

https://www.returnrequest.com/returns/649c8d6a2c77dc51e16c77bd

SHIPPING POLICY

For packages marked as delivered by the carrier (DHL, GLS, or other shipping providers), DIE TO LIVE is not responsible for lost or stolen packages.

We are happy to file a claim with the shipping carrier and initiate an investigation. Our customer support team will review the case and determine whether a replacement or refund can be issued.